This time I came to Tianjin Xiqing to connect with the project and chose Tianjin Saixiang Hotel. Originally, I only wanted it to be close to the office, but after staying for three days, I realized that the service here is completely at the textbook level of an old-fashioned hotel - there is no overly enthusiastic politeness, and every detail is based on your unspoken needs. Even the small habits that I myself overlooked have been quietly taken care of.
On the day I checked in, I was dragging a 28 inch suitcase and just walked to the hotel porch when the doorman quickly came up and took the suitcase. With a crisp and fresh Tianjin style Mandarin, he asked for the room number before I could speak and helped me deliver the luggage to the door of the room. He also reminded me of the free tea table next to the elevator, saying that Tianjin has a strong spring breeze and I can always get a cup of hot tea when I'm tired from shopping. During the two minutes of checking the procedures at the front desk, I noticed that I coughed twice in a row. Before I could make a request, I took the initiative to replace my regular mineral water with two bottles of warm water and even handed me a small box of locally renowned throat lozenges, saying that the air here was too dry and my throat was uncomfortable, so I could take one.
The next day, I went out to the industrial park and put the newly bought Fried Dough Twists with Tianjin characteristics at the front desk, hoping to get it back. When I returned to the hotel in the evening, the front desk not only helped me put Fried Dough Twists into the customized moisture-proof bag of the hotel, but also carefully put a small piece of hand written tips, telling me that Fried Dough Twists should be stored in a sealed room temperature, and putting it in the refrigerator would affect its crispness. I didn't even pay attention to the small things, but they quietly remembered them. What surprised me even more was that I casually wrote "I want to taste authentic Guoba cuisine" on the room note, which was noticed by the cleaning lady. The next morning, when I went out for breakfast, the hotel breakfast stall specially left me a bowl of freshly made Guoba cuisine. The waiter next to me smiled and said, "Auntie instructed me to keep a bowl of authentic Guoba cuisine without any extra charge.
On the third day, I had to catch the early high-speed train and set an alarm for 6am. The night before yesterday, I casually mentioned to the front desk that I was afraid of oversleeping. Not only did I arrange a double wake-up call service, but at 5:40 in the morning, the staff knocked on my room door in advance, holding a freshly packaged hot pancake fruit and hot soybean milk, saying that I knew Tianjin pancakes were special, and I was afraid I would not be able to catch the high-speed railway to have breakfast, so I specifically asked the kitchen to make them in advance. When he helped me deliver my luggage to the car, he even handed me a small bottle of warm water, saying that I could drink it if I was thirsty on the way.
Of course, as a well-established hotel that has been open for many years, it does not have the flashy smart devices of internet famous hotels, and the decoration of some public areas carries a sense of time. But these are completely unimportant. Nowadays, too many hotels print "first-class service" on their promotional pages, but the service of Tianjin Saixiang Hotel is never shouted out, it is hidden in every unspoken detail. After staying in these three days, there was no sense of alienation from staying in a strange hotel. Instead, it was like having an old friend in Tianjin whom you had known for a long time, calmly taking care of all your small needs. Next time I come to Xiqing, I will definitely stay here again.Show more